New Product Launch, Cloud GTM Strategy i Salesforce | SF, CA | Sep 2021 - Jan 2023

Supported the launch readiness of new products during the NPI process

Sr.analyst, ClouD Enablement i Google Cloud via Cognizant | San Jose, CA | AUG 2020 - Sep 2021

• Generated insightful briefs through market research and analysis to understand Enterprise and Mid-Market customers.

• Created in-depth go-to-market assets for cloud services across multiple industry verticals (Financial Services, Telecommunications,Healthcare and Life Sciences, Manufacturing, Retail, Digital Natives, Consumer Product Goods, Energy and Utilities).

• Develop deep-rooted knowledge of product solutions and cloud services at Google Cloud.

• Mentored and trained new analysts, developed onboarding materials and processes to bring them to scale.

Enablement Coordinator | 8x8, Inc. | San Jose, CA | SEP 2019 - JAN 2020

• Enabled 170 Professional Services team members via training and documentation of new product and functionality

• Developed and improved scalable processes for new employee onboarding and employee development

• Analyzed current processes and implemented improvements to define problems, establish facts and draw valid conclusions

• Managed and revamped the Professional Services knowledge base via Confluence

• Improved internal communications by developing a global internal newsletter via MailChimp that covered NPI updates, revised global assets and organizational updates.

Product management Intern | Beats by Dre / Apple Inc. | Culver City, CA | JUN 2019 - SeP 2019

• Managed and executed projects, product timelines and delivery dates of NPI products

• Served as the lead of a new project management software program by training and documenting the functionalities to the product team and delivering questions/requests to the customer success and user experience manager.

• Coordinated product deliveries to cross-functional team members such as designers, product managers, engineers, readiness consultants, customs, product marketing and channels.

• Participated in competitive product research and data collection for user experience, automotive audio, and smart assistants.

Intern, Workplace Facilities | Tesla, Inc. | Fremont, CA | JAN 2019 - MAy 2019

• Consulted with building management throughout North America and initiate the streamlining of program vendors

• Handled all general inquiries and gather feedback from Tesla managers with promptness while escalating issues as needed

• Coordinated day-to-day operations of a workplace culinary program

PR Media Consultant, TESLA | Connext | Pleasanton, CA | DEC 2018 - MAR 2019

• Oversaw and monitored all aspects of news relating to Tesla, in a bid to provide timely alerts to the global communications team

• Produced concise reports and summaries on key stories relating to Tesla, electric vehicles and renewable energy

• Assisted the global communications team with inquiries and activities from the leadership team

Content Development Assistant | San Jose State University | San Jose, CA | SEP 2017 - MAY 2019

• Promoted the image of University Housing Services through a marketing, operation and planning platform

• Managed digital design of advertisements and presentations

• Handled on-site media coverage, website and social media accounts